Shipping & delivery

We deliver exclusively to the United States. Standard shipping is free on every order, with no minimum purchase.

Delivery time

Estimated delivery is 7–21 business days from purchase. Business days exclude weekends and public holidays. Your account shows available order status and tracking updates.

Taxes and import duties

DIGITALE BUSINESS LLP covers applicable taxes and import duties. There is no additional payment due on delivery.

Delays and address changes

If we cannot meet the promised shipping schedule, we will contact you with an updated estimate and the option to agree to the delay or cancel for a prompt refund of unshipped items. Contact contact@character-and-charm.com promptly for an address correction or a delayed parcel.